Best Western Colonel Butler Inn, Niagara-on-the-Lake ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

278 Mary Street Box 642, Niagara-on-the-Lake, Canada, L0S 1J0

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds

Max:

4 persons

23 m²

Shower

Coffee machine

room details

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Queen Suite Fireplace Spa Bath

Max:

4 persons

29 m²

Shower

Coffee machine

room details

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King Suite Fireplace

Max:

4 persons

29 m²

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Niagara-on-the-Lake700 m

Airports

John C. Munro (YHM) 83.7 km

Pearson (YYZ) 118.5 km

Bus

Bus stop 9.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast selection was impressive, with both hearty hot meals and healthy options that started my day off right.” view full review

Excellent Shower Pressure

“I loved the shower in my room; the water pressure was fantastic, making my morning routine feel invigorating.” view full review

Lovely Decorations

“My room was beautifully decorated, providing a cozy and inviting atmosphere that made my stay feel special.” view full review

Easy & Free Parking

“Parking was a breeze with ample free spaces available, allowing me to easily explore the area without any hassle.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Allergy-free rooms
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Cycling
Golf course

Guest Parking

Dryer

Services

Housekeeping

Dining

Bar/ Lounge area

Business

Business centre
Fax/Photocopying

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

278 Mary Street Box 642, Niagara-on-the-Lake, Canada, L0S 1J0

Map view

278 Mary Street Box 642, Niagara-on-the-Lake, Canada, L0S 1J0

City landmarks

26 Queen Street

Fort George National Historic Site of Canada

1.5 km

102 Morrow Plz Fort Niagara State Park

Old Fort Niagara

2.1 km

Queen St

Niagara on the Lake Heritage District

1.6 km

Park

Queen's Royal Park

1.8 km

Theatre

Mystery on the Lake

900 m

92 Queen Street

Statue of George Bernard Shaw

950 m

223 Queen Street

Fort Mississauga

1.1 km

26 Queen Street

Niagara District Court House

1.1 km

Gallery

King Street Gallery

1.2 km

135 Queen Street

Edward Spera Art Gallery

920 m

129 Queen St

Native Art Niagara on the Lake

910 m

Gallery

Angie Strauss

1.0 km

30,26 Queen St

Memorial Clock Tower of Niagara On The Lake

1.1 km

Museum

Niagara Apothecary Museum

1.6 km

Church

St. Vincent De Paul Church

1.3 km

Church

St Mark's Anglican Church

1.4 km

51 Queen's Parade

Fort George National Historic Site

2.6 km

Winery

Stratus Vineyards

1.9 km

Store

Il Gelato di Carlotta

1.0 km

Park

Fort Niagara State Park

2.6 km

Park

Ryerson Park

1.4 km

Melville Street

Niagara River Range Lighthouses

1.7 km

126 Queen St

The Ghost Walks

1.4 km

Niagara River Recreation Trail

1.3 km

Museum

The Museum of the Paranormal

900 m

Natasha Bradley Home

900 m

106 Queen Sreet Unit C

Inuksuk On-the-Lake Inc

920 m

Store

Cecile's Home & Gift

940 m

Park

Simcoe Park

1.8 km

Nearby

Butler Street

Two Mile Creek Conservation Area

100 m

Restaurants

Butler's Bar and Grill

120 m

284 Mary Street

Chili Jiao

20 m

271 Mary Street

Tim Hortons

60 m

443 Mississauga St

Willow Cakes & Pastries

130 m

242 Mary Street

Backhouse Restaurant

130 m

242 Mary St

Sandtrap Pub & Grill

250 m

358 Mary Street

Ginger Restaurant

350 m

390 Mary St

The Old Winery Restaurant

840 m

2228 Niagara Stone Road

The Old Winery Restaurant & Wine Bar

820 m

2228 Niagara Stone Rd

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

8.2/10

Great

Rooms

8.3

Location

8.5

Service

8.7

Dining

7.7

Nina

United Kingdom, April 2024

7.8/10

The hotel offers clean and cozy rooms, with a comfortable stay overall. The service was accommodating, but at times, communication could be better. Located in a quiet neighborhood not far from the historic town, it's convenient for exploring nearby attractions. The dining experience was satisfying, though more breakfast options would be welcome.

Rooms

8.0

The room was clean and cozy, worth the slight upgrade for the fireplace and spa tub.

Service

7.0

The staff was very accommodating and provided helpful recommendations for our stay.

Location

9.0

The hotel is situated in a quiet neighborhood near the historic town, making it convenient for sightseeing.

Dining

7.0

The dining options were delicious, but additional choices like bacon or sausage would enhance the experience.

Facilities

8.0

The facilities were comfortable and well-maintained.

Stewart

United Kingdom, December 2023

8.4/10

I had a wonderful stay at this B&B. The rooms were spacious and comfortable, perfect for a relaxing getaway. The service was top-notch, with the staff going above and beyond to ensure I had everything I needed. The location was convenient for exploring the area, though there was a slight inconvenience with breakfast not being included. Overall, a great value for a pleasant stay.

Rooms

9.0

The room was a spacious L-shaped accommodation with two flat-screen TVs, one in the seating area and one near the bed, making it very cozy and convenient. The room was neat and comfortable, and the expansive porch was a great spot for dining.

Service

9.0

The service was incredibly friendly and welcoming. The staff made sure I was comfortable and provided helpful suggestions and directions throughout my stay.

Location

8.0

The location was excellent, within walking or cycling distance from Niagara Falls. It was also not far from downtown, making it convenient to explore. However, there was an additional charge for hot breakfast, which was a bit disappointing after a restless night.

Dining

8.0

The dining experience exceeded my expectations with a generous spread of breakfast items including tea, coffee, waffles, muffins, fresh fruit, and more. The only downside was the poor quality of one item, but overall, it was a satisfying meal.

Facilities

8.0

The B&B offered great facilities, including a well-equipped kitchen and breakfast area managed by Leta, and a cozy coffee lounge. However, there seemed to be a lack of complementary options for breakfast.

Aaron

United States, September 2023

7.8/10

My stay at the hotel was quite pleasant. The hotel offers spacious rooms that are clean and quiet, providing great value for the price. The staff was friendly and professional, making me feel welcome throughout my visit. Another highlight was the convenient location, although the dining options were a bit limited.

Rooms

8.0

The rooms were very clean and nice, with a comfortable and quiet atmosphere.

Service

9.0

The service was wonderful - the staff was friendly, helpful, and full of great information about the area.

Location

7.0

The location was good, not far from town and within walking distance of the lake. A pleasant place to stay if you're exploring the area.

Dining

8.0

The dining experience was up to the mark, with a generous breakfast spread including various options like tea, coffee, waffles, and more.

Facilities

7.0

The facilities were satisfactory and met my needs during my stay.

Lewis

United States, September 2023

9.0/10

The hotel rooms were fantastic with a complete set of amenities, including a fireplace, jetted tub, and king size bed, making my stay great. The only downside was that the breakfast room was located on the second floor with no elevator access.

Rooms

9.0

I loved the room! It had everything I needed - a fireplace, jetted tub, and a cozy king size bed.

Service

9.0

The service was amazing. The staff was very helpful and nice, making our stay pleasant.

Location

9.0

The location was great for exploring the town by car, and it was in a quiet neighborhood not far from the historic area. Plus, it was very close to the wineries and restaurants, a perfect spot!

Dining

9.0

The dining experience was excellent. I highly recommend the hotel's Thai dishes, and the staff was wonderful. The fact that it was included in the room rate made it even better.

Facilities

9.0

The facilities were top-notch, really enjoyable and convenient for the stay.

Jennifer

United Kingdom, July 2023

8.2/10

The hotel is in a charming residential area, perfect for relaxation with easy access to town and the area's wineries. The rooms, albeit a bit small on the main floor, were clean, very comfortable, and quiet. The service provided by the friendly staff, especially Janice, was extremely helpful and accommodating. The dining experience offered a good variety of tasty options, though some wished for additional choices like bacon or sausage. The overall value for money is great, with a cozy atmosphere and convenient proximity to attractions.

Rooms

8.0

The rooms, although a bit small on the main floor, were clean, very comfortable, and quiet.

Service

9.0

The staff, from front desk to breakfast coordinator, was very courteous, helpful, and accommodating.

Location

9.0

The hotel is perfectly located in a residential area, convenient to town, wineries, and attractions like the Shaw Festival Theatre.

Dining

7.0

Facilities

8.0

The hotel provides a good selection of dining options and all necessary amenities for a comfortable stay.

Carl

United States, May 2023

8.2/10

I was very happy with my stay at this hotel. The rooms were cozy and had a nice fireplace and spa tub, making them worth the slight upgrade. The seating area in the room was a great touch and perfect for socializing with friends.

Rooms

8.0

The rooms were small but not too small, and the fireplace and spa tub were a nice touch.

Service

9.0

The service was fantastic, with accommodating and friendly staff who were quick to assist.

Location

9.0

The location was perfect, close to town and wineries, offering great value for the area.

Dining

7.0

The dining experience was good, but they ran out of condiments during breakfast which was a bit disappointing.